my husband has Parkinsons & we wanted to go to an event that would necessitate a wheelchair for him. Found this one & it seemed a good deal. So last Friday we went to pick it up. There was no wheelchair available for us to inspect and when they brought the one we bought it was in two boxes meaning we would have to assemble it. That was bad enough, but when we got home, there were no instructions. My husband spent all last evening and part of this morning putting it together with shaking hands so we would be able to use it tomorrow. Had we had time, I would have taken it back & asked for a refund. However, the chair itself seems a good buy for the price - time will tell.